The requirement to wear a face-covering at our venue is mandatory. So please ensure that you wear face-covering to your COVID-19 vaccine appointment. Face coverings are not required for children aged 10 or under, or for people with certain health conditions as detailed on the government website here.

Yes. Our venue is “Covid secure” with a robust plan which protects staff and visitors from coronavirus. Our protection plan is updated regularly in-line with the latest government and industry guidelines. Our venue is also accredited by multiple industry-standard bodies including “safe, clean and legal” by Quality in Tourism and “Contagion Secure” as part of the Meetings Industry Association (MIA) Aim Secure Accreditation.

There are extensive safety and hygiene measures in place to keep visitors, staff and volunteers safe. These include the requirement to wear a face covering, enhanced cleaning regimes, plus hand sanitising stations available throughout the venue.

Please attend your vaccination appointment alone, unless you require assistance. If you have been driven to your appointment then the driver must remain outside of the building. Those who are vulnerable can be accompanied by the primary care giver.

Please bring along the letter or email/text message you have received confirming your appointment.

The vaccine hub is well signposted when onsite at Millennium Point. Please head to the ground floor and see the information desk near the front door.

Yes, there are wheelchairs on-site for those who need them. Please inform an NHS staff member or volunteer who will bring one to you. Staff will be stationed at all entrances of the building.

It is approximately 80 meters (262 ft) from the car park to the vaccination centre within Millennium Point, which is the equivalent of a 2-minute walk. Staff and volunteers are positioned at all entrances to the building who can assist vulnerable visitors or provide wheelchairs to those who need them. Vaccinations are taking place across three floors of the building, however, all levels are wheelchair accessible and there are escalators and lifts inside the building to assist you to each floor.

Yes. Our building has several entrance points, all of which have wheelchair access. All zones within the building where vaccinations are taking place have access to lifts and escalators for those who need it.

There are disabled parking bays located on the ground floor of the multi-story car park available for use. It is then approximately 80 meters (262 ft) from the car park to the vaccination centre within Millennium Point, which is the equivalent of a 2-minute walk. For those with walking aids or wheelchairs, enter the building on level 2 where there is access to a lift and wheelchairs.